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Privacy Policy

At cycleroutes.com your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our site. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you are visiting our site.

Storing your personal data

We do our utmost to ensure that all reasonable steps are taken to keep your data stored with us securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

How do we use the information we collect?

When you become a cycleroutes.com member, we ask you to fill out a form that requests your name, address and email address. Your name and address information is used solely to process orders, unless your prior consent is given. Without your consent, this information will never be sold, given, rented or traded to others for purposes other than order fulfilment.

Site security

All cycleroutes.com employees take the security of your personal information very seriously. Access to member personal information is limited to key management personnel and our member services department.

Correcting/updating your personal information

After becoming a cycleroutes.com member you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your ID and password when prompted and clicking the ‘Edit Information’ button. The changes you make will be reflected in our database instantly. If you wish to deactivate your account, please contact our member services through the ‘My Account’ or ‘Contact Us’ sections.

Links to other sites

This website contains links to other sites. Please note that when you click on one of these links, you may be leaving the cycleroutes.com site and entering the site of another supplier. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you to new products or promotional offers, or to remind you about providing feedback. In addition, you will receive communication from us: (1) if you contact us for a particular reason; (2) to receive your orders; (3) if we need to contact you for administrative purposes. Administrative emails will not contain promotional materials.

Our use of cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site, and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your feedback is always welcome

We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. 

To contact us, click here: http:///www.cycleroutes.com/contact 

Or send us a direct email at: info@cycleroutes.com

cycleroutes.com

The Welsh Mill

Park Hill Drive 

Frome

Somerset

BA11 2LE